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Terms of Service

Last updated: November 6, 2026

These terms explain how ordering a personalized song from MYKEEPSONG works. By using our website or placing an order, you agree to them. MYKEEPSONG is operated by Vagalume Corp. Contact: [email protected].

1. What we offer

We create an original, personalized song based on the story and preferences you share in our Story Quiz. Each song is unique and made for you, so it will reflect your story — but we cannot guarantee a specific melody, length or wording.

2. How songs are made

Every MYKEEPSONG song goes through our creation process, which combines human creativity with modern production technology, including artificial intelligence tools for lyrics and music. Each song is reviewed before delivery.

3. Ordering and payment

  • The price is shown on our website before you pay (currently $29 USD, one-time, no subscription). Optional upgrades, such as Express delivery, a second style version or a personalized cover, are shown at checkout.
  • Personalized cover: if you add it, after your payment we email you a link to upload the photo you want on your song’s cover. The photo is not requested before payment and is only used to create your cover. If we don’t receive a photo, your song is delivered with our standard cover.
  • Payment is processed securely by Hotmart. Hotmart's own terms also apply to the payment.
  • Your order is confirmed once payment is completed.

4. Delivery

  • Standard delivery: your song is sent as an MP3 to the email you provide, within 24–48 hours after your order is confirmed. Express delivery: within 12 hours.
  • Delivery times are our commitment in normal circumstances. If something prevents us from meeting them, we will let you know.
  • Please check your spam or promotions folder before contacting us.

5. Your story and content

  • You confirm that the information you share is yours to share, is accurate, and does not violate anyone's rights.
  • You give us permission to use your story only to create, deliver and support your song.
  • We may decline or refund an order if the content is unlawful, hateful, harassing, sexually explicit, defamatory, infringes someone else's rights, or asks us to copy existing songs or lyrics.
  • We will never publish your story, your song or your reaction video without your explicit permission.

6. Using your song

  • Your song is yours to use however you like, for personal and commercial purposes: at weddings, parties and ceremonies, on social media, in videos (including monetized ones), in ads and more. This permission is worldwide and has no time limit.
  • Because songs are created with the help of AI tools, copyright protection for the resulting music can be limited by law. We therefore can't guarantee exclusive copyright, or that the song can be registered with music rights organizations or content-identification systems.
  • You may not present the song as a recording by a real, named artist.

7. 15-day money-back guarantee

If you're not happy with your song, ask for a refund within 15 days of your purchase and we will refund you in full — no questions asked. Refunds are processed through Hotmart to your original payment method. This guarantee is in addition to any rights you have under consumer law.

Because each song is a personalized digital product made to your specifications, the statutory right of withdrawal may not apply once we have started creating your song with your consent — but our 15-day guarantee always does.

8. Your responsibilities

Please provide a working email address and accurate details. You must be at least 18 years old to place an order.

9. Our responsibility

We create every song with care. To the extent permitted by law, our total liability for any order is limited to the amount you paid for it. Nothing in these terms limits liability that cannot be limited by law, or your rights as a consumer.

10. Privacy

How we handle your information is explained in our Privacy Policy.

11. Changes

We may update these terms from time to time. The version shown when you place your order applies to that order.

12. Your consumer rights

Nothing in these terms takes away the rights you have as a consumer under the laws of the country where you live.

13. Contact

[email protected] · Monday–Friday, 9 am – 5 pm ET